The progressive adoption of technology across various sectors has led to significant transformations, with a particular emphasis on enhancing inclusivity and accessibility. The retail sector has been no exception. High-end fashion brands have begun harnessing tech-driven solutions to extend their services to customers of all abilities. A prominent case in point is the luxury fashion brand Gucci, which recently teamed up with visual interpreting service, Aira, aiming to make shopping more accessible for disabled customers. This audacious initiative is revolutionising the retail experience, providing a potential model for other luxury brands to follow.
Assistive Technology Innovating Inclusion: The Importance of Accessibility in Retail Through Technology